Last updated: January 13, 2026

app-Z ("we", "our", or "us") operates the app-Z mobile application and related services (the "App" or "Service"). app-Z is a delivery application that connects users with delivery partners to facilitate the pickup and delivery of goods. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.

By using app-Z, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Full name
• Phone number
• Email address
• Delivery and pickup addresses
• Profile photo (optional)

1.2 Location Information

To provide delivery services, app-Z may collect:

• Real-time location data while the App is in use (for delivery tracking)
• Approximate location when the App is running in the background (where permitted by law and device settings)

1.3 Order and Usage Information

• Order details (items, pickup and drop-off locations, timestamps)
• Delivery status and history
• In-app messages or support communications
• App usage data and interaction logs

1.4 Device and Technical Information

• Device type, operating system, and app version
• IP address
• Crash reports and performance data
• Cookies or similar technologies (where applicable)

2. How We Use Your Information

We use your information to:

• Provide and operate delivery services
• Match users with delivery partners
• Process payments and refunds
• Track deliveries in real time
• Communicate with you regarding orders, updates, and support
• Improve app functionality and user experience
• Ensure safety, security, and fraud prevention
• Comply with legal and regulatory obligations

3. Sharing of Information

We may share your information with:

3.1 Delivery Partners

Limited personal and location information is shared with delivery partners to complete deliveries.

3.2 Service Providers

Trusted third parties who help us operate the App, such as:

• Payment processors
• Cloud hosting providers
• Analytics and customer support tools

3.3 Legal Requirements

We may disclose your information if required to:

• Comply with applicable laws or regulations
• Respond to lawful requests from authorities
• Protect the rights, safety, or property of app-Z, users, or others

3.4 Business Transfers

In case of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements

When data is no longer needed, it is securely deleted or anonymized.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your personal data
• Object to or restrict certain data processing
• Withdraw consent where processing is based on consent

You can exercise these rights by contacting us using the details below.

7. Location Permissions

You can enable or disable location access at any time through your device settings. Some features of the App may not function properly without location access.

8. Children's Privacy

app-Z is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take steps to delete it.

9. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the "Last updated" date will be revised accordingly. Continued use of app-Z after changes means you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us: